Feedback from other teams in the organization

The entire organization has a stake

IR will require interaction and cooperation from other parts of the organization

They will often have useful feedback

Communications improvement

IR operates differently from most teams in an organization

May have to adopt other teams' communication methods for proper cooperation

Consider cultural differences as well

Soliciting feedback

Not everyone may be privy to knowing an incident even occurred

Consider using your master communication/contacts and notification documents for solicitation

  • These people on the incident notification list already are privy to the incident

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