Online Courses
Cyber Incident Response
Online Courses
Cyber Incident Response
  • Cyber Incident Response
  • Incident Response Fundamentals
    • Introduction to Incident Response
    • Why is incident response needed?
    • Incident Response Phases
    • Business Continuity and Disaster Recovery roles
    • Building an IR playbook
    • Building and IR team
    • Quiz
  • Stages of Incident Response
    • Incident definitions and severity criteria
    • Identifying threats and vulnerabilities
    • Incident Response assets inventory and identification
    • Incident identification
      • Incident Response classification levels
      • Communication/notification of an incident
      • Identification tools and techniques
    • Incident containment
      • Determining status of infected/affected computing resources
      • Containment actions
      • Containment tools and techniques
    • Incident investigation
      • Investigation data sources
      • The role of Digital Forensics
    • Incident eradication
      • Cleanup and verification
      • Notification
      • Eradication tools and techniques
    • Incident recovery
      • Service and System restoration
      • Certification and validation of Business Continuity
      • Recovery and restoration tools and techniques
  • Follow Up / Lessons Learned
    • Assessing the team and processes' effectiveness
    • Implementing improvements
    • Feedback from other teams in the organization
    • Quiz
  • Understanding the Incident Response process and tools quiz
Powered by GitBook
On this page
  • The entire organization has a stake
  • Communications improvement
  • Soliciting feedback
  1. Follow Up / Lessons Learned

Feedback from other teams in the organization

The entire organization has a stake

IR will require interaction and cooperation from other parts of the organization

They will often have useful feedback

Communications improvement

IR operates differently from most teams in an organization

May have to adopt other teams' communication methods for proper cooperation

Consider cultural differences as well

Soliciting feedback

Not everyone may be privy to knowing an incident even occurred

Consider using your master communication/contacts and notification documents for solicitation

  • These people on the incident notification list already are privy to the incident

PreviousImplementing improvementsNextQuiz

Last updated 8 months ago